Delivery & Return
Delivery available on 1000s of products on the onlineshop. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
Vento Smart offers ideal shipping methods for any requirement. Be it low priced through Standard Parcel Post, more quickly via Express Parcel, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the Vento Smart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
You will get email once your order is shipped and maybe receive SMS from the shipping handler to track your shippment, you can contact the hotline to get more information about your shipment.
Please note we only work during business working days and hours, we don't ship during public holidays or weekends.
If you made your order during weekend we will ship your order on the next working business day after the weekend.
For specific type of products it might require few days before the product is ready for shipping.
The order should be handed to the named person on the order shipping address details.
